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Frequently Asked Questions

Find the answers
to your most common questions

What services are included in the reservation price?

The price of your reservation includes accommodation in the selected apartment, use of the fully equipped kitchen, free Wi-Fi, heating, bed linens, and bath towels. Also included is the attention to detail and comfort that characterizes our one-key vacation rentals.

What are the check-in and check-out times?

Check-in time starts at 3:00 PM. Check-out is by 11:00 AM. We may be flexible in some cases, subject to availability. Please contact us if you have any specific needs.

Do you have parking? How does it work?

We don’t have private parking in the building, but there is a private parking lot very close to our apartments, for which we offer our guests a special discount. There are also two public parking lots nearby. We will provide you with all the necessary information on how to access the discount when you make your reservation or upon arrival.

Are pets allowed?

We’re sorry, but pets are currently not allowed in our apartments to ensure the comfort of all our guests.

Is cleaning service provided during the stay?

For short stays, the apartment is provided clean and equipped. For longer stays, cleaning service is included once a week and sheets and towels are changed twice a week. Please let us know when booking or during your stay if you would like to include this service for shorter stays.

What is the location of the apartments?

Our tourist apartments are located in the heart of Redondela’s old town (Pontevedra), on a beautiful monumental street along the Portuguese Way of St. James. You’ll enjoy a setting steeped in charm and history, with easy access to the town’s main attractions.

What can you visit or do near the apartments?

Our location in the historic center of Redondela is ideal for exploring the town’s rich history and charm on foot. You can visit historical monuments, enjoy local cuisine in the many bars and restaurants, and experience the atmosphere of the Camino de Santiago. Furthermore, Redondela is strategically located for visiting other attractions in the province of Pontevedra, such as the beaches of the Vigo Estuary, the city of Vigo, the city of Pontevedra, and picturesque coastal towns.