Privacy Policy

In compliance with current legislation, Apartamentos Alvear (hereinafter also the Website) undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected.

Laws that incorporate this privacy policy

This privacy policy is adapted to current Spanish and European legislation on the protection of personal data on the internet. Specifically, it complies with the following regulations:

• Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights.
• Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR).
• Royal Decree 1720/2007, of December 21, approving the Regulation implementing Organic Law 15/1999, of December 13, on the Protection of Personal Data. Personal Data Protection Act (RDLOPD).
• Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the person responsible for the processing of personal data

The person responsible for the processing of personal data collected by Apartamentos Alvear is: Promociones Bigamobe SL, with NIF: B36333078 (hereinafter, the Data Controller). Their contact details are as follows:

Address: C/ Pai Crespo 30, 36800 Redondela (Pontevedra)
Contact telephone number: +34 602 049 371
Contact email: hola@apartamentosalvear.com

Personal Data Registry

The personal data collected by Apartamentos Alvear, through the forms on its pages, will be entered into an automated file under the responsibility of the Controller. of the processing in order to facilitate, expedite and fulfill the commitments established between Apartamentos Alvear and the User or the maintenance of the relationship established in the forms that the latter fills out, or to respond to a request or query from the same.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles set out in article 5 of the GDPR and in article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

• Principle of legality, loyalty, and transparency: the User’s consent will always be required after fully transparent information about the purposes for which the personal data is collected.
• Principle of purpose limitation: personal data will be collected for specific, explicit, and legitimate purposes.
• Principle of data minimization: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
• Principle of accuracy: personal data must be accurate and always up to date.
• Principle of retention limitation: Personal data will only be kept in a form that allows the User to be identified for the time necessary for the purposes of its processing.
• Principle of integrity and confidentiality: Personal data will be processed in a manner that guarantees its security and confidentiality.
• Principle of proactive accountability: The Data Controller will be responsible for ensuring that the above principles are met.

Categories of personal data

The categories of data processed by Apartamentos Alvear are solely identifying data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Apartamentos Alvear undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. It will be as easy to withdraw consent as to give it. As a general rule, the withdrawal of consent will not affect the use of the Website.

On occasions when the User must or may provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory because they are essential for the correct development of the operation carried out.

Personal data retention periods

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 5 years, or until the User requests its deletion.

At the time the personal data is obtained, the User will be informed about the period during which the data will be retained. Personal data or, when that is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time the personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

In compliance with the provisions of Articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on Data Protection Personal data and guarantee of digital rights, only those over 14 years of age may give their consent for the lawful processing of their personal data by Apartamentos Alvear. If the person is under 14 years of age, the consent of their parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorized it.

Secrecy and security of personal data

Apartamentos Alvear undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.

However, since Apartamentos Alvear cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to inform the User without undue delay when a breach of the security of personal data occurs that is likely to entail a high risk for the rights and freedoms of natural persons. Pursuant to Article 4 of the GDPR, a personal data security breach is any breach of security leading to the accidental or unlawful destruction, loss, alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication of or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and to guarantee by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

Rights arising from the processing of personal data

The User has rights over Apartamentos Alvear and may, therefore, exercise the following rights against the Data Controller: The following rights are recognized in the GDPR and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights:

• Right of access: This is the User’s right to obtain confirmation as to whether or not Apartamentos Alvear is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Apartamentos Alvear has carried out or is carrying out, as well as, among other things, information available on the origin of said data and the recipients of any communications made or planned thereof.
• Right to rectification: This is the User’s right to have their personal data modified if it is inaccurate or, taking into account the purposes of the processing, incomplete.
• Right to erasure («the right to be forgotten»): This is the User’s right, unless otherwise provided by current legislation, to obtain the erasure of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for this; the User objects to the processing and there is no other legitimate reason to continue with it; the personal data have been processed unlawfully; the personal data must be erased in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its implementation, must take reasonable steps to inform the data controllers processing the personal data of the data subject’s request to delete any links to that personal data.
• Right to restriction of processing: This is the User’s right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make legal claims; and when the User has objected to the processing.
• Right to data portability: If the processing is carried out by automated means, the User shall have the right to receive their personal data from the Data Controller in a structured, commonly used and machine-readable format, and to transmit them to another data controller. Whenever technically possible, the Data Controller will transmit the data directly to that other controller.
• Right to object: This is the User’s right to prevent the processing of their personal data or to stop the processing thereof by Apartamentos Alvear.
• Right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to an individualized decision based solely on the automated processing of their personal data, including profiling, unless otherwise provided by current legislation.

Therefore, the User may exercise their rights by means of a written communication addressed to the Data Controller with the reference «RGPD-apartamentosalvear.com«, specifying:

• Name, surname of the User and a copy of their ID. In cases where representation is permitted, identification by the same means of the person representing the User will also be required, as well as the document proving the representation. The photocopy of the DNI may be replaced by any other legally valid means that proves identity.
• Request with the specific reasons for the request or information you wish to access.
• Address for notifications.
• Date and signature of the applicant.
• Any document that proves the request you are making.

This request and any other attached documents may be sent to the following address and/or email address:

Postal address: C/ Pai Crespo 30, 36800 Redondela (Pontevedra)
Email: hola@apartamentosalvear.com

Links to third-party websites

You are hereby informed that the Apartamentos Alvear Website provides or may provide Users with linking means (such as, but not limited to, links, banners, buttons), directories and search engines that allow Users to access websites belonging to and/or managed by third parties.

The Website may also include hyperlinks or links that allow access to pages websites of third parties other than Apartamentos Alvear, and therefore not operated by Apartamentos Alvear. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

The installation of these links, directories and search engines on the Website is intended to facilitate Users’ search for and access to information available on the Internet, and cannot be considered a suggestion, recommendation or invitation to visit them.

Apartamentos Alvear does not offer or market, either itself or through third parties, the products and/or services available on said linked sites.

Likewise, it does not guarantee the technical availability, accuracy, veracity, validity or legality of sites not owned by it that may be accessed through the links.

Apartamentos Alvear will in no case review or control the content of other websites, nor does it approve, examine or endorse the products and services, content, files and any other material existing on the aforementioned linked sites.

Apartamentos Alvear assumes no responsibility for any damages that may arise from access, use, quality or legality of the content, communications, opinions, products and services of websites not managed by Apartamentos Alvear and that are linked on this Website.

The User or third party that creates a hyperlink from a web page of another, different, website to the Apartamentos Alvear Website should be aware that:

The reproduction – in whole or in part – of any of the Contents and/or Services of the Website is not permitted without the express authorization of Apartamentos Alvear.

Nor is any false, inaccurate or incorrect statement about the Apartamentos Alvear Website, or about its Contents and/or Services, permitted.

With the exception of the hyperlink, the website on which said hyperlink is established will not contain any element of this Website protected as intellectual property by Spanish law, unless expressly authorized by Apartamentos Alvear.

The establishment of the hyperlink will not imply the existence of relations between Apartamentos Alvear and the owner of the website from which is carried out, nor the knowledge and acceptance by Apartamentos Alvear of the contents, services and/or activities offered on said website, and vice versa.

Complaints before the supervisory authority

If the User considers that there is a problem or violation of current regulations in the way their personal data is being processed, they will have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the State in which they have their habitual residence, place of work, or place of the alleged violation. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).

Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User—on the various devices they may use to browse—so that the server remembers certain information that will later be read only by the server that implemented it. Cookies facilitate browsing, make it more user-friendly, and do not harm the browsing device.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website, and the sites visited just before and just after the visit. However, no cookie allows the same cookie to contact the User’s telephone number or any other means of personal contact. No cookie can extract information from the User’s hard drive or steal personal information. The only way for the User’s private information to be included in the Cookie file is if the user personally provides that information to the server.

Cookies that allow a person to be identified are considered personal data. Therefore, the Privacy Policy described above will apply to them. In this sense, the User’s consent will be required for their use. This consent will be communicated, based on an authentic choice, offered through an affirmative and positive decision, prior to initial processing, removable and documented.

Own Cookies

These are cookies that are sent to the User’s computer or device and managed exclusively by Apartamentos Alvear for the best functioning of the Website. The information collected is used to improve the quality of the Website and its Content and your experience as a User. These cookies allow us to recognize the User as a returning visitor to the Website and adapt the content to offer content that matches their preferences.

Third-party cookies

These are cookies used and managed by external entities that provide Apartamentos Alvear with services requested by the latter to improve the Website and the user experience when browsing the Website. The main purposes for which third-party cookies are used are to obtain access statistics and analyze browsing information, that is, how the User interacts with the Website.

The information obtained refers to, for example, the number of pages visited, the language, the location from which the IP address from which the User accesses, the number of Users accessing, the frequency and recurrence of visits, the visit time, the browser used, the operator or type of device from which the visit is made. This information is used to improve the Website and detect new needs in order to offer Users optimal quality Content and/or service. In any case, the information is collected anonymously and reports on Website trends are prepared without identifying individual users.

You can obtain more information about cookies, privacy information, or consult the description of the type of cookies used, their main characteristics, expiration period, etc. in the following link(s):

Google: https://support.google.com/analytics/answer/6004245?hl=es-419

The entity(ies) responsible for providing cookies may transfer this information to third parties, provided that this is required by law or a third party is processing this information for said entities.

Social network cookies

Apartamentos Alvear incorporates social network plugins, which allow access to them from the Website. For this reason, social network cookies may be stored in the User’s browser. The owners of said social networks have their own data protection and cookie policies, being themselves, in each case, responsible for their own files and their own privacy practices. The User must refer to them to learn about said cookies and, where appropriate, the processing of their personal data. For information purposes only, the links where the You can consult these privacy and/or cookie policies:

X: https://x.com/es/privacy
Instagram: https://help.instagram.com/1896641480634370?ref=ig

Facebook: https://www.facebook.com/policies/cookies/
Youtube: https://policies.google.com/privacy?hl=es-419&gl=mx
Google+: https://policies.google.com/technologies/cookies?hl=es
Pinterest: https://policy.pinterest.com/es/privacy-policy
LinkedIn: https://www.linkedin.com/legal/cookie-policy?trk=hp-cookies

Disabling, rejecting, and deleting cookies

The User may disable, reject, and delete cookies—in whole or in part—installed on their device by configuring their browser (which includes, for example, Chrome, Firefox, Safari, Explorer). In this regard, the procedures for rejecting and deleting cookies may differ from one internet browser to another. Consequently, the User should refer to the instructions provided by the internet browser they are using. If you reject the use of cookies—in whole or in part—you may still use the Website, although your use of some of its features may be limited.

III. Acceptance and changes to this privacy policy